Terms and Conditions

Terms and Conditions

 

Last updated: 11/1/24

 

Thank you for using Relove Updates provided by Texedly! By accessing and using our text-based customer service platform (the “Service”), you agree to these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use the Service.

 

1. Acceptance of Terms

 

By accessing or using Relove Updates to communicate with customer service representatives, you agree to comply with these Terms. If you are using this Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

 

2. Changes to Terms

 

We may modify these Terms at any time. We will notify you of any significant changes by posting the new terms within the app or through other appropriate means. Your continued use of the Service after changes are made will constitute acceptance of the revised terms.

 

3. Privacy

 

Our Privacy Policy explains how we collect, use, and protect your personal data. By using Relove Updates, you consent to the collection and use of your information as described in our Privacy Policy.

 

4. Permitted Use

Relove Updates is intended solely for use as a customer service platform to facilitate communication between users and businesses. You agree to use the Service only for lawful purposes and in accordance with these Terms.

 

5. Prohibited Activities

 

You agree not to:

 

• Use the Service to send spam, advertisements, or unsolicited messages.

• Harass, threaten, or abuse customer service representatives or other users.

• Share or transmit illegal, defamatory, offensive, or inappropriate content.

• Impersonate another individual or misrepresent your identity.

• Disrupt or interfere with the Service or its associated servers or networks.

• Engage in any activities that violate applicable laws or regulations.

 

We reserve the right to suspend or terminate your access to the Service if you violate these rules.

 

6. Communication Standards

 

You agree to communicate respectfully and professionally with customer service representatives through the Service. We reserve the right to terminate conversations or restrict access if interactions violate our standards or these Terms.

 

7. Data and Content Ownership

 

• User Content: Any content you share via the Service (e.g., messages, images, files) is your responsibility. You grant Relove Updates a non-exclusive, royalty-free, worldwide license to use, modify, reproduce, and display your content solely for providing the Service.

• App Content: All trademarks, logos, and content provided by Relove Updates are owned by or licensed to us and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written permission.

 

8. Third-Party Links and Services

 

The Service may contain links to third-party websites or resources. These links are provided for your convenience, and we are not responsible for their content, privacy practices, or terms of use. You agree to use any third-party services at your own risk.

 

9. Disclaimers

 

The Service is provided “as is” without any warranties of any kind, either express or implied. We do not guarantee that the Service will be error-free, secure, or continuously available. To the fullest extent permitted by law, we disclaim all warranties related to the Service.

 

10. Limitation of Liability

 

To the extent permitted by law, Relove Updates and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues, arising from your use or inability to use the Service.

 

11. Indemnification

 

You agree to indemnify and hold harmless Relove Updates and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with your use of the Service or violation of these Terms.

 

12. Termination

 

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for violation of these Terms or any other reason at our sole discretion.

 

13. Governing Law

 

These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

 

14. Contact Information

 

If you have questions or concerns about these Terms, please contact us at theteam@weloverelove.co.

 

These Terms set forth the entire agreement between you and Relove Updates regarding your use of the Service. Please review them carefully and check back periodically for updates.